Zenloop

Sold by : zenloop GmbH

What is Zenloop?

Zenloop - the ultimate feedback management solution for e-commerce businesses. With our platform, you can enhance customer loyalty, cultivate strong customer connections, and foster a customer-centric approach using the Net Promoter System® (NPS) methodology. Experience the power of NPS for your business and take customer retention to new heights with Zenloop.

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Company Details

Company Name : zenloop GmbH
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Key Features of Zenloop

  • Nps Surveys
  • Ces Surveys
  • Csat Surveys
  • Multi Channel Feedback
  • Real Time Analytics
  • Text Analysis
  • Sentiment Analysis
  • Customizable Surveys
  • Automated Alerts
  • Integration With CRM
  • Api Access
  • Feedback Segmentation
  • Response Management
  • Survey Scheduling
  • Multi Language Support
  • Dashboard Reporting
  • Customer Journey Mapping
  • Closed Loop Feedback
  • Benchmarking
  • Data Export
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Languages Available : English,German

Description

Zenloop: The leading customer loyalty solution for e-commerce companies like AboutYou, ShopApotheke, Limango, and Internetstores. We use automation to streamline three crucial business processes: identifying unhappy and churning customers, understanding their reasons for leaving, and implementing personalized strategies to win them back. By analyzing both quantitative and qualitative feedback, we pinpoint areas for improvement and help you address the needs of happy and unhappy customers, increase customer lifetime value, and reduce churn. With just two simple questions, you can gather valuable insights on your company's performance and elevate your customer experience to new heights.
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Alternatives of Zenloop

Zenloop FAQ's

The top 5 features of Zenloop include:

  • Nps Surveys
  • Ces Surveys
  • Csat Surveys
  • Multi Channel Feedback
  • Real Time Analytics

Zenloop supports a variety of platforms including: Email, Phone, Live Support.

Zenloop serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Zenloop are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Zenloop is available in multiple languages, including English, German and more.

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