XenCALL

Sold by : XenCALL

What is XenCALL?

XenCALL is an innovative cloud-based platform designed for sales and marketing companies, offering a comprehensive solution for telephony and IVRS, along with a built-in CRM. With its user-friendly interface, you can efficiently manage leads, run inbound and outbound campaigns, and predict successful conversions. This flexible software is suitable for call centers of all sizes and seamlessly integrates with various third-party tools.

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Company Details

Company Name : XenCALL
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Key Features of XenCALL

  • Predictive Dialer
  • CRM Integration
  • Call Recording
  • Real Time Analytics
  • Lead Management
  • Ivr System
  • Call Scripting
  • Voicemail Drop
  • Call Monitoring
  • Agent Performance Reports
  • Customizable Dashboards
  • Call Disposition
  • Automated Workflows
  • Sms Integration
  • Email Integration
  • Call Transfer
  • Call Queuing
  • Local Presence Dialing
  • Api Access
  • Dnc Compliance
  • Quality Management
  • Call Routing
  • Application Integration
  • Applications Management
  • Real Time Monitoring
  • Live Chat System
  • Compliance Management
  • Real Time Reporting
  • Conferencing
  • Ivr / Voice Recognition
  • Campaign Management
  • Automatic Call Distribution
  • Computer Telephony
  • Blended Call Center
  • Call Logging
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Workforce Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Languages Available : English

Description

XenCALL, the cloud-based solution designed for call centers of all sizes and industries. Streamline your operations with automatic call distribution, interactive voice response, autodialing, scheduling, performance analytics, and call center scripting. Experience the flexibility of blended channels, enabling both inbound and outbound calling without restrictions. Stay organized with the ability to record all or select inbound and outbound calls, prioritize queues, and customize ring configurations. Increase productivity with agents being able to intercept inbound calls from leads they have initially contacted. Maximize effectiveness with the built-in CRM feature, allowing for customizable lead profiles and the ability to display phone numbers closest to your leads. Utilize custom criteria, such as lead data and status, to target leads effectively. Experience the power of XenCALL and take your call center to the next level.
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Alternatives of XenCALL

XenCALL FAQ's

The top 5 features of XenCALL include:

  • Predictive Dialer
  • CRM Integration
  • Call Recording
  • Real Time Analytics
  • Lead Management

XenCALL supports a variety of platforms including: Email, Phone, Live Support.

XenCALL serves a wide range of businesses including StartUps, SMBs.

The top three competitors of XenCALL are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

XenCALL is available exclusively in English, providing a streamlined experience for English-speaking users.

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