What is XCALLY?
XCALLY is aomnichannel contact center software that enhances productivity through its extensive range of integrations. Sign up for our newsletter to receive timely updates and notifications. Elevate customer engagement and provide efficient agent assistance with XCALLY. Discover its seamless performance and advanced features today.
Run On Mobile Browser :
Yes
Available Support :
Email,Live Support,Training,Tickets
Languages Available :
Arabic,English,French,Italian,Japanese,Korean,Latvian/Lettish,Spanish,Swedish
Software Integrations :
Amazon Lex,ASB Telegram Bot,Dialogflow,Freshdesk,Freshsales,Grafana,Microsoft Dynamics 365 Field Service,Online Shopping Portal - eShopedge,Power BI Connector for ServiceNow,SugarCRM,Viber,Vtiger CRM,Zoho CRM
XCALLY - a cutting edge Omni Channel solution built on Asteriskâ„¢. With a web interface and impressive features, XCALLY is trusted by users in over 60 countries. It offers a range of modules such as IVR drag and drop designer, lite CRM, predictive dialer, scripting tool, real-time monitoring, analytics, reporting, internal messenger, and seamless integration with 3rd-party apps. With XCALLY, you can easily add custom channels in just a few steps, allowing your agents to efficiently manage all interactions from various channels in one platform. They can also access customer details and journey information, providing a seamless and comprehensive customer experience.
