Wolken Care

Sold by : Wolken Software - Enterprise Service Desk

What is Wolken Care?

Wolken Care, the leading AI and Cloud-based SaaS solution for exceptional customer support. With its advanced features such as Automation, Machine Learning, and Integrations, Wolken Care empowers enterprises to enhance internal and external customer service, while significantly reducing support costs. Transform your customer support experience with Wolken Care.

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Company Details

Company Name : Wolken Software - Enterprise Service Desk
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Key Features of Wolken Care

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Automated Workflows
  • Sla Management
  • Multi Channel Support
  • Customizable Dashboards
  • Reporting And Analytics
  • Email Integration
  • Live Chat Support
  • Mobile App
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • User Management
  • Role Based Access Control
  • Third Party Integrations
  • Customer Satisfaction Surveys
  • Customer Management
  • Service Desk (itil Itsm)
  • Help Desk Management
  • Service Level Agreement (sla) Management
  • Customer Engagement
  • Saas Helpdesk Software

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English

Description

Wolken Care, a self-service helpdesk solution that empowers your company to provide exceptional support and assistance to your customers. Through intelligent automation, omnichannel support, and detailed reports, this cloud-based application revolutionizes customer interactions, enabling faster and more effective resolutions. With Wolken Care's fully-configurable self-service SaaS system, you have the ability to customize workflows and create instances tailored to your specific business needs without needing to write any code. Get started in just minutes and elevate your customer support to new heights with Wolken Care.
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Wolken Care FAQ's

The top 5 features of Wolken Care include:

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Automated Workflows
  • Sla Management

Wolken Care supports a variety of platforms including: Email.

Wolken Care serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Wolken Care are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Wolken Care is available exclusively in English, providing a streamlined experience for English-speaking users.

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