Web Help Desk

Web Help Desk

Sold by : SolarWinds Worldwide LLC.

What is Web Help Desk?

Web Help Desk - the solution for simplifying and automating your help desk ticketing and IT asset management processes. With features such as a built-in knowledge base, IT change control, SLA alerting, performance reporting, and customer surveys, your IT team can efficiently handle requests and keep track of assets with ease. Say goodbye to manual processes and hello to streamlined efficiency with Web Help Desk.

Web Help Desk Resources

Web Help Desk Pricing

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Company Details

Company Name : SolarWinds Worldwide LLC.
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Key Features of Web Help Desk

  • Ticket Management
  • Asset Management
  • Knowledge Base
  • Sla Management
  • Email Integration
  • Reporting And Analytics
  • Self Service Portal
  • Automated Workflows
  • Ldap/ad Integration
  • Mobile Access
  • Customizable Dashboards
  • Incident Management
  • Change Management
  • Problem Management
  • Service Catalog
  • Task Management
  • Time Tracking
  • Survey And Feedback
  • Multi Site Support
  • Role Based Access Control
  • Customer Database
  • Self Service Portal
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Inbox Queue Management
  • Known Issue Management
  • Service Desk (itil Itsm)
  • Service Level Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Web Help Desk FAQ's

The top 5 features of Web Help Desk include:

  • Ticket Management
  • Asset Management
  • Knowledge Base
  • Sla Management
  • Email Integration

Web Help Desk supports a variety of platforms including: Email.

Web Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Web Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Web Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

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