Vocalcom

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What is Vocalcom?

Vocalcom is the premier solution for telemarketing businesses, offering tools to increase real contact rates and boost campaign productivity. Its advanced features enable tracking of employee-customer interactions, conversion rates, daily inbound/outbound call volume, and overall customer satisfaction. With Vocalcom, businesses can achieve unparalleled success in their telemarketing efforts.

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Company Details

Company Name : Vocalcom
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Key Features of Vocalcom

  • Predictive Dialer
  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Lead Management
  • Campaign Management
  • Call Scripting
  • Call Monitoring
  • Agent Performance Tracking
  • Do Not Call Compliance
  • Call Transfer
  • Voicemail Drop
  • Call Disposition
  • Customizable Reporting
  • Multi Channel Communication
  • Call Blending
  • Call Queuing
  • Outbound Call Management
  • Call Logs
  • Ivr / Voice Recognition
  • Call Logging
  • Outbound Call Center
  • Progressive Dialer
  • Data Import & Export
  • Power Dialer
  • Preview Dialer
  • Document Management
  • Compliance Management
  • Reporting/analytics

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support
Languages Available : English

Description

Vocalcom is a leading telemarketing software specifically designed for businesses and call centers of any scale. With its exceptional speed and user-friendly interface, Vocalcom boosts daily call volume and enhances agent productivity, resulting in efficient speed-to-contact and increased customer satisfaction.
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Alternatives of Vocalcom

Vocalcom FAQ's

The top 5 features of Vocalcom include:

  • Predictive Dialer
  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics

Vocalcom supports a variety of platforms including: Email, Phone, Live Support.

The top three competitors of Vocalcom are Ozonetel CloudAgent, SimTRE and Arth Bulk SMS Service. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Vocalcom is available exclusively in English, providing a streamlined experience for English-speaking users.

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