VICIdial

Sold by : VICIdial

What is VICIdial?

VICIdial is a state-of-the-art call center solution that leverages artificial intelligence to streamline your business operations. With its advanced features, you can effectively track customer activity, seamlessly integrate with your CRM system, and eliminate manual tasks. Plus, with reduced operational costs, you can maximize your sales and boost overall efficiency. Discover the power of VICIdial for your call center today.

VICIdial Resources

VICIdial Pricing

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Company Details

Company Name : VICIdial
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Key Features of VICIdial

  • Inbound And Outbound Calling
  • Predictive Dialer
  • Manual Dialing
  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Call Monitoring
  • Call Conferencing
  • Real Time Reporting
  • Customizable Scripts
  • Lead Management
  • Campaign Management
  • Voicemail
  • Call Transfer
  • Call Queuing
  • Dnc (do Not Call) List Management
  • Time Zone Restriction
  • Web Based Interface
  • Multi Language Support
  • CRM Integration
  • Application Integration
  • Applications Management
  • Real Time Monitoring
  • Live Chat System
  • Real Time Reporting
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Queue Manager
  • Virtual Call Center
  • Workforce Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : Dutch,English,Polish,Swedish
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Alternatives of VICIdial

VICIdial FAQ's

The top 5 features of VICIdial include:

  • Inbound And Outbound Calling
  • Predictive Dialer
  • Manual Dialing
  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)

VICIdial supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

VICIdial serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of VICIdial are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

VICIdial is available in multiple languages, including Dutch, English, Polish, Swedish and more.

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