VCC Live

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What is VCC Live?

VCC Live offers a comprehensive suite of contact center technology and telecom services, enhanced by additional support and management solutions. With a focus on technology and personalized customer care, VCC Live provides real-time monitoring, quality management, and consultation services to help businesses achieve their goals. Experience a robust and all-encompassing solution with VCC Live.

VCC Live Pricing

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Company Details

Company Name : VCC Live
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Key Features of VCC Live

  • Omnichannel Communication
  • Predictive Dialer
  • Ivr System
  • Call Recording
  • Real Time Monitoring
  • Customizable Reports
  • CRM Integration
  • Automated Workflows
  • Sms Campaigns
  • Email Campaigns
  • Web Chat
  • Social Media Integration
  • Quality Management
  • Agent Performance Tracking
  • Customer Satisfaction Surveys
  • Data Security
  • Api Access
  • Multilingual Support
  • Time Zone Management
  • Call Scripting
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English,German,Hungarian,Polish

Description

VCC Live is asoftware designed to streamline contact center operations. With advanced features such as IVR, real-time statistics, and high security, along with a predictive dialer, all your team's actions can be managed in one platform. The omnichannel solution allows for seamless communication through various channels, including voice, email, chat, and SMS. Additionally, the telesales solution offers campaign management, A/B testing, mass SMS, and call blending for improved sales results. VCC Live Pay facilitates payments during phone calls and aids in debt collection, while integration with Webhook, Database API, Javascript SDK, and payment feedback applications adds convenience and efficiency. The software offers subscription-based services and provides support through email, online guides and tutorials, as well as phone assistance.
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VCC Live FAQ's

The top 5 features of VCC Live include:

  • Omnichannel Communication
  • Predictive Dialer
  • Ivr System
  • Call Recording
  • Real Time Monitoring

VCC Live supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

VCC Live serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of VCC Live are Zoho CRM, Interface Real Estate CRM and Ensemble. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

VCC Live is available in multiple languages, including English, German, Hungarian, Polish and more.

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