UVdesk

UVdesk

Sold by : Webkul Software Pvt Ltd

What is UVdesk?

UVdesk is aHelpdesk Ticket system designed for merchants and developers looking for a top-notch customer support solution. As an open source platform, UVdesk offers a range of pre-developed features, catering to the unique needs of every business. With UVdesk, you can confidently deliver flawless customer support and streamline your operations.

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Company Details

Company Name : Webkul Software Pvt Ltd
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Key Features of UVdesk

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Custom Workflows
  • Agent Collision Detection
  • Task Management
  • Customer Management
  • Automated Responses
  • Custom Fields
  • Reporting And Analytics
  • Multi Channel Support
  • Third Party Integrations
  • Customizable Branding
  • Service Level Agreements (slas)
  • Macros
  • Canned Responses
  • Ticket Merging
  • Internal Notes
  • Multilingual Support
  • Mobile App
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : Arabic,Danish,English,French,German,Italian,Spanish,Turkish

Description

UVdesk, a comprehensive helpdesk solution available as both a SaaS-based and Open Source option. Built on the reliable Symfony PHP framework and using PHP+MYSQL, UVdesk Opensource offers a highly secure, robust, and customizable solution for any business. This free open source helpdesk system is designed to simplify and streamline the support process, providing features such as live reporting, automated rules, a knowledge base, email integration, analytics, and unlimited support agents. With UVdesk, businesses of any industry can deliver top-notch customer service and alleviate their workload.
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UVdesk FAQ's

The top 5 features of UVdesk include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Custom Workflows
  • Agent Collision Detection

UVdesk supports a variety of platforms including: Email, Phone, Live Support, Tickets.

UVdesk serves a wide range of businesses including Freelancers, StartUps, SMBs, Enterprises.

The top three competitors of UVdesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

UVdesk is available in multiple languages, including Arabic, Danish, English, French, German and more.

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