UserVoice

UserVoice

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What is UserVoice?

UserVoice is a digital voice logging software that assists in Product Management and Customer Support. Our comprehensive platform helps companies enhance their products and provide top-notch support to their users. Our goal is to empower you to create satisfied customers who are passionate about your products, ultimately leading to growth and success for your business.

UserVoice Resources

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Company Details

Company Name : UserVoice
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Key Features of UserVoice

  • Call Recording
  • Live Monitoring
  • Multi Channel Support
  • Automated Archiving
  • Search And Retrieval
  • Data Encryption
  • User Access Control
  • Audit Trail
  • Customizable Retention Policies
  • Integration With CRM
  • Speech Analytics
  • Transcription Services
  • Real Time Alerts
  • Scalability
  • Redundancy And Failover
  • Compliance Management
  • Reporting And Analytics
  • Api Access
  • User Friendly Interface
  • Mobile Access

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training
Languages Available : English

Description

UserVoice recently identified unauthorized access to its administrative system, which holds user data. While ensuring ongoing security measures to prevent any breaches, some non-financial user information was compromised. Besides diligently listening to customer feedback, UserVoice constantly strives to improve the management of such feedback. Its newest features are a result of both customer suggestions and UserVoice's own experiences with the platform.
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UserVoice FAQ's

The top 5 features of UserVoice include:

  • Call Recording
  • Live Monitoring
  • Multi Channel Support
  • Automated Archiving
  • Search And Retrieval

UserVoice supports a variety of platforms including: Email, Phone, Training.

UserVoice serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of UserVoice are Ameyo Contact Center, Vpi and Call Loop. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

UserVoice is available exclusively in English, providing a streamlined experience for English-speaking users.

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