Touch Point Help Desk

Touch Point Help Desk

Sold by : Cogent

What is Touch Point Help Desk?

Touch Point Help Desk is aweb-based tool designed to efficiently manage problem detection, reporting, and resolution. Its trouble ticket system streamlines customer requests and categorizes them for easy verification and grouping. With user-friendly features, our software simplifies the entire process, providing effective solutions for any issue. Experience streamlined assistance with Touch Point Help Desk.

Touch Point Help Desk Pricing

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Company Details

Company Name : Cogent
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Key Features of Touch Point Help Desk

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Automated Workflows
  • Sla Management
  • Reporting And Analytics
  • Multi Channel Support
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Email Integration
  • Live Chat
  • Mobile Access
  • Customizable Dashboards
  • User Management
  • Role Based Access Control
  • Third Party Integrations
  • Customer Satisfaction Surveys
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Touch Point Help Desk FAQ's

The top 5 features of Touch Point Help Desk include:

  • Ticket Management
  • Knowledge Base
  • Self Service Portal
  • Automated Workflows
  • Sla Management

Touch Point Help Desk supports a variety of platforms including: Email.

Touch Point Help Desk serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Touch Point Help Desk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Touch Point Help Desk is available exclusively in English, providing a streamlined experience for English-speaking users.

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