Tidio

Tidio

Sold by : Tidio Ltd

What is Tidio?

Tidio is acustomer experience platform equipped with live chat, chatbots, the advanced Lyro AI chatbot, ticketing, email marketing, and multichannel communication tools. This all-in-one solution allows businesses to effectively engage with their customers in real-time, automate tasks, and manage communications across multiple channels. Streamline your customer interactions and enhance customer satisfaction with Tidio.

Tidio Resources

Tidio Pricing

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Company Details

Company Name : Tidio Ltd
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Key Features of Tidio

  • Live Chat
  • Chatbots
  • Email Integration
  • Messenger Integration
  • Instagram Integration
  • Mobile App
  • Visitor Tracking
  • Customizable Widgets
  • Automated Responses
  • Analytics And Reporting
  • Multi Language Support
  • Pre Chat Surveys
  • Offline Messages
  • Canned Responses
  • File Sharing
  • Team Collaboration
  • Visitor Information
  • Proactive Chat
  • Third Party Integrations
  • Customizable Chat Pages
  • Api Integration
  • Onboarding
  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Visitor Targeting
  • Real Time Monitoring
  • Personal Greetings
  • Dashboard
  • Lead Capture
  • Campaign Management
  • Analytics
  • Automated Routing
  • Ticket Management
  • Customer Communication
  • Contact Database
  • Reporting
  • Campaign Segmentation
  • Customer Segmentation
  • Advanced Reporting
  • Communication Management
  • Feedback Collection
  • Multi Channel Communication
  • Data Analysis
  • Chat / Messaging
  • Customer Support Tracking
  • Email Response Control
  • Dashboards
  • Social Media Integration
  • Third Party Integration
  • Email Distribution
  • Drag & Drop
  • Customer Experience Management
  • Chat Widget
  • Labels
  • Chat History
  • Real Time Chat
  • Chatbot
  • Reporting And Analytics
  • Templates
  • Email Automation
  • Customer Data
  • Account Management
  • Engagement Monitoring
  • Customer Profiles
  • Personalization
  • On Screen Chats
  • Pre Configured Bot
  • Multi Language
  • Analytics/roi Tracking
  • Chatbot Configuration
  • Open Api
  • Codeless Bot
  • Chat Routing
  • Customer Feedback Collection
  • Customer Onboarding
  • Customer Feedback Management
  • Ticketing System
  • Chatbot Automation
  • Cross Selling And Upselling

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Live Support,Tickets
Desktop Platforms : Android,iOS,Tidio App
Languages Available : English,French,German,Italian,Portuguese,Spanish
Software Integrations : Airy Messenger,BigCommerce,Ecwid,Squarespace,Zapier

Description

Tidio is acustomer experience platform that helps online stores enhance their customer service and increase conversions. With features like chatbots for sales and support, Tidio streamlines communication with customers and provides quick answers to their inquiries. Its centralized message system makes it an efficient helpdesk solution for teams.
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Tidio FAQ's

The top 5 features of Tidio include:

  • Live Chat
  • Chatbots
  • Email Integration
  • Messenger Integration
  • Instagram Integration

Yes, Tidio integrates seamlessly with:

  • Airy Messenger
  • BigCommerce
  • Ecwid
  • Squarespace
  • Zapier

Tidio is compatible with multiple platforms, Android,iOS,Tidio App

Tidio supports a variety of platforms including: Email, Live Support, Tickets.

Tidio serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Tidio are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Tidio is available in multiple languages, including English, French, German, Italian, Portuguese and more.

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