Thirdlane Connect

Sold by : Third Lane Technologies, LLC

What is Thirdlane Connect?

Thirdlane Connect - the ultimate tool for maximizing team collaboration. This powerful software seamlessly integrates multiple communication channels, such as voice, messaging, video calls, and applications, to create a unified and efficient collaboration experience. Say goodbye to fragmented communication and hello to enhanced productivity with Thirdlane Connect.

Thirdlane Connect Pricing

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Company Details

Company Name : Third Lane Technologies, LLC
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Key Features of Thirdlane Connect

  • Unified Communications
  • Voip Calling
  • Video Conferencing
  • Instant Messaging
  • Presence Management
  • Call Recording
  • Call Forwarding
  • Auto Attendant
  • Ivr System
  • Call Queues
  • Voicemail To Email
  • CRM Integration
  • Mobile App
  • Webrtc Support
  • Multi Tenant Pbx
  • Customizable User Interface
  • Api Access
  • Call Analytics
  • Contact Management
  • Screen Sharing
  • Sms
  • Call Center
  • Ivr And Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Complete Messaging Platform
  • Smart Call Tracking
  • Call Management
  • Application Integration
  • Social Media Integration
  • Collaboration Tools
  • Video Chat
  • Caller Id
  • Conferencing
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Voip
  • Activity Tracking
  • Analytics
  • Automatic Call Distribution
  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Inbound Call Center
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Virtual Call Center
  • Call Sharing
  • Distributed Call Recording
  • Video Call Recording
  • Contact Database
  • Call Queuing
  • Outgoing Call Tracking
  • Email Notifications
  • Communication Management
  • Call Reporting
  • Multi User Collaboration
  • Mobile Access
  • For Call Centers
  • For Onboarding
  • For Sales
  • Call Control
  • International Numbers
  • Outbound Caller Id
  • Forward To Phone
  • Contact History
  • Power Dialer
  • Desktop Notifications
  • Conversion Tracking
  • Audio / Video Conferencing
  • Chat / Messaging
  • Call Transfer
  • Hd Voice & Video
  • Secure
  • Video Sharing
  • Voicemail
  • Email Support
  • Auto Dialing
  • Fax Management
  • Supports Audio / Images / Video
  • Web Conferencing
  • Auto Dialer
  • Call Hold
  • Call Barging
  • Call Conference
  • Multi Lingual Ivr
  • Call Cascading
  • Incoming Call Id
  • Call Hold Music
  • Incoming Sms
  • Outgoing Sms
  • Voicemail Transcription
  • Phone Support
  • Omni Channel
  • Real Time Chat
  • Channel Attribution
  • Cross Channel Attribution
  • Interactive Voice Response
  • Queue Management
  • Call Parking
  • Call Duration
  • Call Volume
  • Phone Key Input
  • Text To Speech
  • Voice Mail
  • Sip Trunking
  • Call History
  • Call Blocking
  • Music On Hold
  • Webchat
  • Mobile App Integration
  • Interactive Voice Response (ivr)
  • Conference Calling
  • Call Park
  • Call Waiting
  • Call History Tracking
  • Call Conferencing
  • Voicemail Integration
  • Call Forwarding Rules
  • Selective Call Forwarding
  • Sequential Call Forwarding
  • Time Based Call Forwarding
  • Call Routing Options
  • Call Queueing And Distribution
  • Call Transfer And Call Hold
  • Follow Me Forwarding
  • Call Routing Based On Ivr (interactive Voice Response)
  • Call Blocking And Blacklisting
  • Call Forwarding Schedules
  • International Call Forwarding
  • Call Forwarding To External Numbers
  • Call Forwarding For Remote And Mobile Workers
  • Call Forwarding Failover And Redundancy
  • Call Transcription
  • Intelligent Call Routing
  • Automatic Call Distribution (acd)
  • Time Based Routing
  • Ivr (interactive Voice Response) Routing
  • Voicemail Routing
  • Priority Routing
  • Hunt Group Routing
  • Integration With Cti (computer Telephony Integration)
  • Call Routing Rules And Configuration
  • Real Time Call Monitoring
  • Call Filtering And Search
  • Call Quality Monitoring
  • Call Tracking And Attribution
  • Call Routing And Distribution
  • Call Queues And Waiting Time Management
  • Call Scripting And Guided Conversations
  • Call History And Call Logs
  • Call Alerts And Notifications
  • Call Monitoring For Compliance Purposes
  • Sales Performance Improvement
  • Video Calling
  • Audio Calling
  • Chat Messaging
  • Call Muting
  • Noise Reduction
  • Call Notifications
  • Call Dialing Options
  • Multi Platform Support (web
  • Mobile
  • Desktop)
  • Voice Calling
  • Group Video Calls
  • Cross Platform Compatibility (desktop
  • Web)
  • Custom Branding And Logo
  • Integration With Calendar And CRM Systems
  • Real Time Collaboration Tools
  • Custom Call Screening Rules
  • Call Routing And Forwarding
  • Call Screening By Caller Type
  • Call Screening By Location
  • Automated Call Screening Options
  • Call Transcription And Text Analysis
  • Call Screening For Voip Calls
  • Call Screening For International Calls
  • Extension Dialing
  • Do Not Disturb (dnd)
  • Call Routing Rules
  • Softphone Integration
  • Call Queuing And Hold Music
  • Voicemail And Voicemail Transcription
  • Call Logs And Call History
  • Call Park And Retrieve
  • Softphone Support
  • Call Center Features
  • Call Routing Based On Business Hours And Availability
  • Multi Line Support
  • Auto Call Distribution
  • Call Conferencing And Bridge
  • Call Screening And Call Waiting
  • Call Notifications And Alerts

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Training,Tickets
Desktop Platforms : Android,iOS,Thirdlane Connect App
Languages Available : English,Spanish
Software Integrations : Freshdesk,Pipedrive,SugarCRM

Description

Thirdlane Connect is aunified communications application designed to streamline collaboration and improve customer engagement. With its user-friendly interface, users can access features such as messaging, calling, conferencing, and screen sharing on any device, making internal and external communications more productive. This powerful tool integrates seamlessly with business tools like CRMs, providing a secure and flexible deployment options either on-premises or in private and public clouds. Leveraging the advanced capabilities of Thirdlane Business Phone System or Multi Tenant PBX platforms, Thirdlane Connect enables teams to communicate effectively and strengthen client relationships through modern digital channels.
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Thirdlane Connect FAQ's

The top 5 features of Thirdlane Connect include:

  • Unified Communications
  • Voip Calling
  • Video Conferencing
  • Instant Messaging
  • Presence Management

Yes, Thirdlane Connect integrates seamlessly with:

  • Freshdesk
  • Pipedrive
  • SugarCRM

Thirdlane Connect is compatible with multiple platforms, Android,iOS,Thirdlane Connect App

Thirdlane Connect supports a variety of platforms including: Email, Training, Tickets.

Thirdlane Connect serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Thirdlane Connect are VoiceXchange, Ozonetel CloudAgent and Ameyo Contact Center. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Thirdlane Connect is available in multiple languages, including English, Spanish and more.

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