TeamSupport Pricing, Features & More 2025

What is TeamSupport?

TeamSupport is a and robust cloud-based help desk software designed to help B2B companies prioritize their customers. By promoting collaboration and removing internal roadblocks, this online solution streamlines customer service management. With TeamSupport, businesses can refocus on providing exceptional support without getting bogged down by complex tools.

TeamSupport Resources

TeamSupport Pricing

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Company Details

Company Name : TeamSupport

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Key Features of TeamSupport

Ticket Management
Customer Management
Knowledge Base
Self Service Portal
Reporting And Analytics
Sla Management
Collaboration Tools
Customizable Workflows
Email Integration
Live Chat
Mobile Access
Automation Rules
Customer Feedback
Product Database
Time Tracking
Multi Channel Support
Custom Fields
Role Based Access Control
Api Access
Asset Management
Case Management
Contact Manager
Customer Support
Developer Api
Email Templates
Inventory Management
Knowledge Management
On Demand (saas)
Private Cloud
Project Management
Solution Management
Task Management
Mobile App
Contact Management
Customer Database
Customizable Branding
Live Chat System
Workflow Management
Collaboration
Email Management
Inventory Tracking
Multi Location
Real Time Reporting
Issue Management
Ad Hoc Reports
Dashboard
Software Inventory
Analytics
Call Logging
Escalation Management
Version Control
Alerts/escalation
Automated Routing
Community Forums
Contract Management
Inbox Queue Management
Known Issue Management
Multiple Brands Products
Help Desk Management
Issue Tracking
Online Forums
Service Level Management
Service Level Agreement (sla) Management
Third Party Integration
To Do List
Calendar Management
Client Portal
Routing
Customizable Dashboard
Event Based Notifications
Contact Database
Customizable Templates
Real Time Analytics
Rules Based Workflow
Client Management
Interaction Tracking
Customization
Member Portal
Enterprise Asset Management
Client / Property Matching
Multi Channel Communication
Data Analysis
Trend / Problem Indicators
Omnichannel Communication
Event Triggered Email
Complaint Monitoring
Multi Account Management
Asset Tracking
Group Management
Chat / Messaging
Auto Responders
Usage Reporting
Customer Service Analytics
Customer Support Tracking
Notes Management
Online Ticketing
Integrations
CRM Integration
Access Control
Third Party Integrations
Client Database
Self Service Portal
Search
Data Import / Export
Reports
Client Tracking
Saas Helpdesk Software
Appointment Reminders
Account Alerts
Health Score
Usage Tracking / Analytics
Prioritization
Action Management
Multi Channel Collection
Text Analysis
Reporting/analytics
Canned Responses
Create Subtasks
Real Time Chat
Access Controls/permissions
Role Based Access Control
Reporting And Dashboards
Text Editor
Knowledge Base Management
It Asset Management
Visual Notifications
Report Export
Workflow Configuration
Internal Chat Integration
Account Management
Pre Built Templates
Customer Profiles
Real Time Editing
Case Notes
Communication Tracking
Search/filter
Knowledge Library
Real Time Chat
User Interaction Tracking
Queue Management
Alerts / Escalation
Contact Import/export
Wysiwyg Email Editor
Text Messaging
Recurring Issues
Team Assignments
Customer Surveys
Ticket/issue Tracking
Calendar Sync
Ticketing
Group Posting
Wysiwyg Rich Text Editing
Public Dashboards
Visual Analytics
Widgets
Customer Complaint Tracking
Activity Log
Tagging
Hardware Inventory
Complaint Classification
Two Way Communication
Sla Monitoring

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Live Support,Training,Tickets

Languages Available : English

Description

TeamSupport is a B2B customer support software that offers a comprehensive solution for external-facing support teams. It includes features such as a centralized system for monitoring customer issues, managing business relationships, and a robust customer and contacts database. With advanced capabilities like product and inventory tracking, omnichannel support with screen and video recording, task management, and industry-leading SLA management, this collaborative platform allows B2B organizations to enhance their customer relationships and optimize the efficiency and ROI of their support operations.

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TeamSupport FAQ's

What are the top 5 features of TeamSupport?

The top 5 features of TeamSupport include:

Ticket Management
Customer Management
Knowledge Base
Self Service Portal
Reporting And Analytics

What type of customer support does TeamSupport offer?

TeamSupport supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

What types of businesses does TeamSupport serve?

TeamSupport serves a wide range of businesses including StartUps, SMBs, Enterprises.

Who are the primary competitors of TeamSupport?

The top three competitors of TeamSupport are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the TeamSupport support?

TeamSupport is available exclusively in English, providing a streamlined experience for English-speaking users.

TeamSupport

What is TeamSupport?

TeamSupport Resources

TeamSupport Pricing

Company Details

Key Features of TeamSupport

Specifications

Description

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