Talkdesk

Sold by : Talkdesk

What is Talkdesk?

Talkdesk is an innovative cloud-based call center software that sets the bar high for customer and agent experiences. With features designed to boost efficiency and optimize workflows, it delivers top-notch performance. Say goodbye to lengthy handling times and hello to a streamlined, automated process. Elevate your call center with Talkdesk and provide the best service to your customers.

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Company Details

Company Name : Talkdesk
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Key Features of Talkdesk

  • Omnichannel Support
  • Call Recording
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Real Time Dashboards
  • Workforce Management
  • Call Monitoring
  • Speech Analytics
  • CRM Integrations
  • Customizable Reporting
  • Predictive Dialer
  • Voicemail Transcription
  • Call Barging
  • Call Whispering
  • Agent Performance Analytics
  • Mobile App
  • Ai Powered Virtual Agent
  • Quality Management
  • Outbound Dialer
  • Call Scripting

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training,Tickets
Languages Available : English
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Talkdesk FAQ's

The top 5 features of Talkdesk include:

  • Omnichannel Support
  • Call Recording
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Real Time Dashboards

Talkdesk supports a variety of platforms including: Email, Phone, Training, Tickets.

Talkdesk serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Talkdesk are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Talkdesk is available exclusively in English, providing a streamlined experience for English-speaking users.

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