SysAid Pricing, Features & More 2024

What is SysAid?

SysAid is a IT solution consisting of ITSM, Service Desk, and Help Desk software. With its comprehensive range of features, including a robust Help Desk and IT Asset Management, it offers a way to manage and improve IT performance. Simplify your IT processes with SysAid.

SysAid Resources

SysAid Pricing

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Company Details

Company Name : SysAid Technologies Ltd.

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Key Features of SysAid

Ticket Management
Self Service Portal
Knowledge Base
Automated Workflows
Sla Management
Asset Management
Remote Control
Reporting And Analytics
Email Integration
Mobile App
Customizable Dashboards
Service Catalog
Change Management
Problem Management
Incident Management
Task Management
User Management
Ldap Integration
Third Party Integrations
Chat Support
Help Desk
Inventory Management
Onboarding
Real Time Monitoring
Workflow Management
Collaboration
Inventory Tracking
Issue Management
Surveys & Feedback
Dashboard
Activity Tracking
Software Inventory
Analytics
Scheduling
Escalation Management
Automated Routing
Service Desk (itil Itsm)
Help Desk Management
Service Level Management
Service Level Agreement (sla) Management
Calendar Management
Client Portal
Routing
Event Logs
Asset Lifecycle Management
Workflow Automation
Configuration Management
Incident Reporting
Multi Channel Communication
Release Management
Service Catalog Management
Asset Tracking
Mobile Access
Service History Tracking
Remote Access
Approval Workflow
Completion Tracking
Whitelisting / Blacklisting
Email Distribution
Saas Helpdesk Software
Prioritization
Action Management
Multi Channel Collection
Trend Analysis
Reporting/analytics
Canned Responses
Change Planning
Knowledge Base Management
It Asset Management
Mobile Notifications
Warranty Tracking
Pre Built Templates
Gdpr Compliance
Archiving
Multi Language
Cataloging/categorization
Patch Management
Queue Management
Alerts / Escalation
Ticket/issue Tracking
Barcode / Ticket Scanning
Activity Log
Release & Deployment Management
Cmdb
Hardware Inventory
Service Reporting
Troubleshooting Reports
Scheduled Messaging
Sla Monitoring
Notification Scheduling
Server Monitoring
Multi Patch Deployments
Ticketing System
Task Automation
Self Service Automation
Service Automation
Ticket Automation

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Live Support,Training,Tickets

Languages Available : Chinese,English,French,German,Hebrew,Italian,Japanese,Portuguese,Russian,Spanish

Software Integrations : 3D Castor,Asterisk,Azure Automation,BOMGAR Help Desk,LogMeIn Rescue,Nagios,Okta,OneLogin,OTRS,RoadFS,SmartOffice365,SolarWinds,Trello,Visual Studio

Description

SysAid Help Desk - the solution for managing IT operations with ease and efficiency. Say goodbye to manual ticket sorting and asset tracking - SysAid automates these tasks for a hassle-free experience. Designed for businesses of all sizes, SysAid streamlines IT service management to enhance productivity and deliver exceptional service. With SysAid, IT teams can easily track, prioritize, and resolve user-reported issues, minimizing disruptions to business operations. Its integrated asset management capabilities allow for better resource utilization and informed IT investments, while advanced ITIL functionalities align processes with industry best practices. SysAid also offers powerful automation features to streamline workflows and processes, making it the perfect choice for efficient IT management.

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SysAid FAQ's

What are the top 5 features of SysAid?

The top 5 features of SysAid include:

Ticket Management
Self Service Portal
Knowledge Base
Automated Workflows
Sla Management

Does SysAid integrate with other business software?

Yes, SysAid integrates seamlessly with:

3D Castor
Asterisk
Azure Automation
BOMGAR Help Desk
LogMeIn Rescue
Nagios
Okta
OneLogin
OTRS
RoadFS
SmartOffice365
SolarWinds
Trello
Visual Studio

What type of customer support does SysAid offer?

SysAid supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

What types of businesses does SysAid serve?

SysAid serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

Who are the primary competitors of SysAid?

The top three competitors of SysAid are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the SysAid support?

SysAid is available in multiple languages, including Chinese, English, French, German, Hebrew and more.

SysAid

What is SysAid?

SysAid Resources

SysAid Pricing

Company Details

Key Features of SysAid

Specifications

Description

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