SupportBee

Sold by : SupportBee

What is SupportBee?

SupportBee streamlines customer support for your team by converting emails into a centralized system. Easily manage all department emails from a single inbox and automatically track new tickets using SupportBee's intuitive interface. Deliver friendly and efficient customer service with the help of SupportBee.

SupportBee Resources

SupportBee Pricing

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Company Details

Company Name : SupportBee
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Key Features of SupportBee

  • Email Ticketing
  • Collaborative Ticketing
  • Knowledge Base
  • Customer Portal
  • Canned Responses
  • Custom Fields
  • Ticket Labels
  • Private Notes
  • Ticket Merging
  • Ticket Assignments
  • Service Level Agreements (slas)
  • Automations
  • Custom Workflows
  • Reporting And Analytics
  • Customer Satisfaction Surveys
  • Third Party Integrations
  • Mobile Access
  • Multi Brand Support
  • Customizable Branding
  • Api Access
  • Document Management
  • Email Integration
  • Customer Database
  • Social Media Integration
  • Live Chat System
  • Billing & Invoicing
  • Alerts/escalation
  • Incident Management
  • Service Desk (itil Itsm)
  • Ticket Management
  • Help Desk Management
  • Problem Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training
Languages Available : English
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Alternatives of SupportBee

SupportBee FAQ's

The top 5 features of SupportBee include:

  • Email Ticketing
  • Collaborative Ticketing
  • Knowledge Base
  • Customer Portal
  • Canned Responses

SupportBee supports a variety of platforms including: Email, Phone, Training.

SupportBee serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of SupportBee are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SupportBee is available exclusively in English, providing a streamlined experience for English-speaking users.

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