Support.cc by 500apps

Support.cc by 500apps is aHelp Desk Software designed to efficiently manage and resolve customer queries and issues. With customizable knowledge pages, you can easily provide quick access to relevant information for your customers. Enhance customer satisfaction with a multi-channel support system that includes email ticketing, social media responses, phone calls, task management, and intelligent bots. Effortlessly organize and prioritize customer support tickets from various channels with our advanced ticket management feature. Our user-friendly interface allows you to seamlessly integrate live chat for instant support and ticketing. Proactively address customer inquiries with our self-service knowledge base integrated within the software. Automate helpdesk tasks with customizable conditions and actions to streamline workflows. Gain valuable insights into your customer service efforts with advanced reporting features. Stay connected with clients and partners through our integrated telephony and contact management systems. Effectively manage tasks, delegate work, and track progress with task management tools. Stay on top of customer support tickets with email integration and real-time notifications. Easily categorize and prioritize tickets to efficiently close them with group categorization. Experience the benefits of 50 powerful apps for your business at a flat rate of $14.99 per user with no feature limitations. Our software supports 6 locations and 12 languages, and guarantees 24/5 support and 99.5% uptime. With 200+ integrations and support for countless plugins, 500apps helps optimize your business processes and deliver exceptional customer experiences. Create multiple workspaces for each department to ensure seamless collaboration and efficiency. Discover the full potential of all-in-one business management software with 500apps.