storm

Sold by : Content Guru Limited

What is storm?

storm - a powerful cloud-based contact center solution that excels in delivering exceptional customer experiences. With its features including omni-channel support, intelligent automation, and scalable modules, storm is the go-to choice for businesses of all sizes and industries. Rest assured with top-notch security and 99.999% reliability, storm is built to elevate your customer engagement to new heights.

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Company Details

Company Name : Content Guru Limited
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Key Features of storm

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Predictive Dialer
  • Skill Based Routing
  • Call Scripting
  • Voicemail
  • Call Queuing
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Metrics
  • Call Whispering
  • Call Barging
  • Disaster Recovery
  • Contact Management
  • Dashboard
  • Analytics
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Call Reporting
  • Interactive Voice Response

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Alternatives of storm

storm FAQ's

The top 5 features of storm include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

storm supports a variety of platforms including: Email, Phone, Live Support, Tickets.

storm serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of storm are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

storm is available exclusively in English, providing a streamlined experience for English-speaking users.

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