Spiceworks

Sold by : Spiceworks Inc.

What is Spiceworks?

Spiceworks is a customer service software designed to streamline your organization's help desk processes, whether you're in the office or on the go. With its user ticket management system, it aims to improve your customer support practices and facilitate efficient workflow. Let Spiceworks help you run a smooth and efficient help desk for your business.

Spiceworks Resources

Spiceworks Pricing

To get a customized quote Click here >>

Company Details

Company Name : Spiceworks Inc.
Visit Website
Contact Now

Key Features of Spiceworks

  • Ticket Management
  • User Portal
  • Knowledge Base
  • Reporting And Analytics
  • Email Integration
  • Custom Ticket Fields
  • Ticket Prioritization
  • Automated Ticket Routing
  • Service Level Agreements (slas)
  • Mobile App
  • Active Directory Integration
  • Asset Management
  • Network Monitoring
  • Customizable Dashboards
  • Collaboration Tools
  • Third Party Integrations
  • Multi Site Support
  • Role Based Access Control
  • Ticket History
  • Custom Notifications
  • Document Management
  • Customer Database
  • Social Media Integration
  • Self Service Portal
  • Billing & Invoicing
  • Surveys & Feedback
  • Automated Routing
  • Community Forums
  • Inbox Queue Management
  • Known Issue Management
  • Help Desk Management
  • Third Party Integration

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

Spiceworks is the go-to solution for thousands of businesses, providing them with a comprehensive set of IT tools for free. With the combination of a community of IT professionals and a powerful app, Spiceworks helps users monitor their network, manage help desk tickets, and even track Active Directory changes. What sets Spiceworks apart is its ease of use - businesses can start monitoring their infrastructure in just minutes. Adding devices to the dashboard is a breeze, and users can access lightning-fast data to stay on top of their IT operations. By harnessing real-time network insights, Spiceworks allows businesses to identify and resolve issues before they become major problems. This means avoiding system crashes and reducing the number of user complaints. Spiceworks also offers customizable alerts to notify users when action needs to be taken. This allows IT professionals to sleep better at night, knowing they will receive timely notifications if an issue arises. With Spiceworks, businesses can have peace of mind and stay ahead of any potential IT problems.
Talk To An Advisor
Contact Expert

From Confused to Confident Spiceworks

Get expert assistance in your software evaluation journey

You agree to our Terms of Use and Privacy Policy.

Alternatives of Spiceworks

Spiceworks FAQ's

The top 5 features of Spiceworks include:

  • Ticket Management
  • User Portal
  • Knowledge Base
  • Reporting And Analytics
  • Email Integration

Spiceworks supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Spiceworks serves a wide range of businesses including StartUps, SMBs.

The top three competitors of Spiceworks are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Spiceworks is available exclusively in English, providing a streamlined experience for English-speaking users.

Wait a moment, processing...