SparkTG

Sold by : SPARKTG

What is SparkTG?

SparkTG - a Cloud-based Contact Centre Solution provider, catering to the needs of rapidly growing startups and organizations. With its advanced features, SparkTG ensures seamless caller experience and offers real-time tracking through interactive dashboards, detailed reports, and call recording. Elevate your contact center operations with SparkTG.

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Company Details

Company Name : SPARKTG
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Key Features of SparkTG

  • Call Recording
  • Ivr System
  • Call Analytics
  • Call Routing
  • Virtual Numbers
  • Click To Call
  • CRM Integration
  • Call Tracking
  • Call Forwarding
  • Voicemail
  • Sms Integration
  • Real Time Reporting
  • Call Conferencing
  • Auto Dialer
  • Call Queuing
  • Number Masking
  • Api Integration
  • Multi Level Ivr
  • Call Whispering
  • Call Barging
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,SparkTG App
Languages Available : English
Software Integrations : Advik Zoho Mail Backup Tool,Freshdesk,Kapture CX,LeadSquared,Meritto,Pipedrive,Truecaller,Vtiger CRM

Description

SparkTG, the ultimate contact center solution that revolutionizes the caller experience while giving organizations complete control and visibility over all inbound and outbound calls. Our feature-rich platform, developed by our experienced team as an OEM, evolves constantly with the addition of features that address telephony challenges and drive business growth. Hosted in our secure data center, our solution boasts a multi-operator PRI setup for complete redundancy and scalability. In fact, we already serve clients with both single and distributed agent/contact center setups, with some having over 500 agents. Our impressive list of top clients includes Aakash Institute, Travel Triangle, Common Services Center (DeitY, GoI), ShipRocket, Tech Mahindra Foundation, Fortis Hospital, FirstCry, Ramada, and Radisson, among others. Our APIs and Webhooks are readily available for CRM integration, with seamless integration options for multiple CRM providers. Welcome to the future of contact center management with SparkTG.
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Alternatives of SparkTG

SparkTG FAQ's

The top 5 features of SparkTG include:

  • Call Recording
  • Ivr System
  • Call Analytics
  • Call Routing
  • Virtual Numbers

Yes, SparkTG integrates seamlessly with:

  • Advik Zoho Mail Backup Tool
  • Freshdesk
  • Kapture CX
  • LeadSquared
  • Meritto
  • Pipedrive
  • Truecaller
  • Vtiger CRM

SparkTG is compatible with multiple platforms, Android,SparkTG App

SparkTG supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

SparkTG serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SparkTG are VoiceXchange, Ozonetel CloudAgent and Ameyo Contact Center. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SparkTG is available exclusively in English, providing a streamlined experience for English-speaking users.

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