SmartQue

SmartQue, the innovative App-based Token Generation and Que Management solution. This AI-driven system simplifies Walk-in customer management at your service centers, with no need for external hardware. Perfect for single service centers, nationwide providers, and brands, SmartQue offers advanced features and a interface. Key features include easy onboarding for service partners, App-based token generation, support for multiple products and brands, and automated counter allocation. With the AI-based allocation feature, counters are assigned based on activity, brand, priority, and que skipping. The system also allows for manual override and counter pause/active functions. Customers receive SMS notifications with their token number and estimated time of arrival, while real-time online status updates and counter logins keep you informed. Plus, you can collect customer feedback through SMS ratings and customize feedback based on their visit activity. Other features include TV casting, audio notifications for token allocation, multiple token kiosk apps per center, alerts for delays and no token generation, live views of counters and ETA, and owner, region, and brand logins for advanced monitoring. SmartQue also offers enterprise-grade security and https, and can be integrated with ERP/CRM systems through API integration. Get online support, phone support, and an account manager with professional services support. Enjoy customized branding for kiosk apps and counter logins, support for local languages, and custom notifications and workflows for seamless business management. Upgrade your service center with the power of SmartQue.