SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM

Sold by : SMART Service Desk

What is SMART SERVICE DESK ITSM?

SMART SERVICE DESK ITSM, the solution for simplifying your service management strategies. Its adaptable modular licensing allows for cost-effective operations, coupled with powerful functionalities, smooth integration options, and mobile app compatibility to elevate your customers' experience. Experience enhanced efficiency and reduced expenses with SMART SERVICE DESK ITSM.

SMART SERVICE DESK ITSM Resources

SMART SERVICE DESK ITSM Pricing

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Company Details

Company Name : SMART Service Desk
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Key Features of SMART SERVICE DESK ITSM

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management
  • Configuration Management Database (cmdb)
  • Knowledge Management
  • Service Level Management
  • Self Service Portal
  • Mobile Access
  • Reporting And Analytics
  • Workflow Automation
  • Email Integration
  • Multi Language Support
  • Role Based Access Control
  • Sla Management
  • Survey Management
  • Task Management
  • Calendar Integration
  • Third Party Integrations
  • Project Management
  • Self Service Portal
  • Customizable Branding
  • Automated Routing
  • Service Level Agreement (sla) Management
  • Network Monitoring
  • Interaction Tracking
  • Configuration Management
  • Multi Channel Communication
  • Asset Tracking
  • Knowledge Base Management
  • It Asset Management
  • Contract/license Management
  • Real Time Chat
  • Alerts / Escalation
  • Ticket/issue Tracking
  • Availability Management
  • Release & Deployment Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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SMART SERVICE DESK ITSM FAQ's

The top 5 features of SMART SERVICE DESK ITSM include:

  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Asset Management

SMART SERVICE DESK ITSM supports a variety of platforms including: Email.

SMART SERVICE DESK ITSM serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SMART SERVICE DESK ITSM are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SMART SERVICE DESK ITSM is available exclusively in English, providing a streamlined experience for English-speaking users.

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