Smart Queue

Smart Queue

Sold by : AVOXI

What is Smart Queue?

Avoxi's Smart Queue software streamlines your call center operations to meet organizational goals, minimize call volume, and enhance agent productivity. Keep track of call history with a simple click, all while using a trusted call center solution. Say goodbye to cumbersome calling processes and hello to smoother operations with Smart Queue from Avoxi.

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Company Details

Company Name : AVOXI
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Key Features of Smart Queue

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • Call Queuing
  • Skill Based Routing
  • CRM Integration
  • Call Scripting
  • Voicemail
  • Call Back
  • Call Whispering
  • Call Barging
  • Customizable Reporting
  • Multi Channel Support
  • Workforce Management
  • Predictive Dialer
  • Call Transfer
  • Call Conferencing
  • Agent Performance Tracking
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English,Spanish
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Smart Queue FAQ's

The top 5 features of Smart Queue include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

Smart Queue supports a variety of platforms including: Email.

Smart Queue serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Smart Queue are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Smart Queue is available in multiple languages, including English, Spanish and more.

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