Simplify360

Simplify360

Sold by : Simplify360

What is Simplify360?

Simplify360 is the top choice of Marketing, Customer Service, and Research teams in various industries, providing comprehensive social media reporting and efficient social customer support. With Simplify360, professionals can easily monitor and engage with their online audience, leading to enhanced brand reputation and customer satisfaction. Stay on top of your social media game with Simplify360.

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Company Details

Company Name : Simplify360
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Key Features of Simplify360

  • Omni Channel Support
  • Ai Powered Chatbots
  • Social Media Integration
  • Ticket Management
  • Real Time Analytics
  • Customer Feedback
  • Sentiment Analysis
  • Automated Workflows
  • Multi Language Support
  • Customizable Dashboards
  • Knowledge Base
  • CRM Integration
  • Mobile App
  • Email Management
  • Live Chat
  • Voice Support
  • Collaboration Tools
  • Sla Management
  • Reporting And Insights
  • Customer Segmentation
  • Survey Management
  • Content Management System
  • Live Chat System
  • Workflow Management
  • 360 Degree Feedback
  • Surveys & Feedback
  • Analytics
  • Help Desk Management
  • Multi Channel Management
  • Social Media Monitoring
  • Communication Management
  • Multi Channel Communication
  • Complaint Monitoring
  • Automated Publishing
  • Brand Tracking
  • Customer Engagement
  • Posts Scheduling
  • Chat / Messaging
  • Social Media Management
  • Customer Experience Management
  • Nlp For Conversational Engagement
  • Reporting And Analytics
  • Experience Management
  • Brand Management
  • Multi Channel Publishing
  • Alerts / Escalation
  • User Research Analysis
  • Reputation Management
  • Configurable Alerts

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

Simplify360 is an advanced Customer Experience and Support platform harnessing the power of AI to provide seamless customer support across all modern communication channels. With our headquarters in Texas, USA, we have a decade of experience in elevating businesses' customer support. Our Omnichannel support software enables businesses to efficiently manage all customer interactions from various channels like Social Media, Email, In-app Chat, Web chat, Instant messengers, and Google My Business, in one centralized inbox. Our comprehensive services include Review Management, Social Listening, Support Automation, and the use of AI-powered Chatbots. Simplify360 has successfully assisted more than 5000 global brands in improving their customer support.
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Simplify360 FAQ's

The top 5 features of Simplify360 include:

  • Omni Channel Support
  • Ai Powered Chatbots
  • Social Media Integration
  • Ticket Management
  • Real Time Analytics

Simplify360 supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Simplify360 serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Simplify360 are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Simplify360 is available exclusively in English, providing a streamlined experience for English-speaking users.

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