SimACD

SimACD

Sold by : Portage Communications, LLC

What is SimACD?

SimACD, the ultimate simulation solution for efficient call center scheduling. With its advanced technology, SimACD accurately determines the required number of agents for different staffing scenarios, eliminating the possibility of expensive errors. Say goodbye to guesswork and hello to effective resource allocation with SimACD. Trust us to optimize your call center operations like never before.

SimACD Pricing

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Company Details

Company Name : Portage Communications, LLC
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Key Features of SimACD

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Agent Self Service
  • Performance Analytics
  • Shift Bidding
  • Time Off Management
  • Mobile Access
  • Automated Alerts
  • Historical Reporting
  • Skill Based Routing
  • Multi Channel Support
  • Compliance Tracking
  • Customizable Dashboards
  • Integration With CRM
  • Vacation Planning
  • Overtime Management
  • Workforce Optimization
  • Employee Engagement
  • Recruiting Management
  • Employee Lifecycle Management
  • Variable Workforce
  • Time & Attendance

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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SimACD FAQ's

The top 5 features of SimACD include:

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Agent Self Service

SimACD supports a variety of platforms including: Email.

SimACD serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SimACD are Saddle Point Workforce, Deputy and TimeTrex. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SimACD is available exclusively in English, providing a streamlined experience for English-speaking users.

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