ServiceDesk Plus MSP

Sold by : ManageEngine.

What is ServiceDesk Plus MSP?

ServiceDesk Plus MSP is a solution for managed service providers with features like ticketing, asset management, and SLA tracking. It's designed to improve client satisfaction and increase efficiency with its user-friendly interface and advanced automation tools. This comprehensive IT service management system is the perfect solution for MSPs looking to enhance their operations.

ServiceDesk Plus MSP Pricing

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Company Details

Company Name : ManageEngine.
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Key Features of ServiceDesk Plus MSP

  • Incident Management
  • Service Request Management
  • Problem Management
  • Change Management
  • Release Management
  • Asset Management
  • Cmdb
  • Project Management
  • Service Catalog
  • Self Service Portal
  • Knowledge Base
  • Sla Management
  • Contract Management
  • Purchase Management
  • Time Tracking
  • Billing
  • Customer Portal
  • Multi Tenancy
  • Automation
  • Reporting And Analytics
  • Help Desk
  • Proposal Generation
  • Self Service Portal
  • Issue Management
  • Portfolio Management
  • Billing & Invoicing
  • Dashboard
  • Scheduling
  • Client Portal
  • Configuration Management
  • Asset Tracking
  • Remote Access
  • Contract/license Management
  • Patch Management
  • Availability Management
  • Release & Deployment Management
  • Remote Systems Monitoring

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Alternatives of ServiceDesk Plus MSP

ServiceDesk Plus MSP FAQ's

The top 5 features of ServiceDesk Plus MSP include:

  • Incident Management
  • Service Request Management
  • Problem Management
  • Change Management
  • Release Management

ServiceDesk Plus MSP supports a variety of platforms including: Email.

ServiceDesk Plus MSP serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of ServiceDesk Plus MSP are Comodo, Freshservice and Kaseya VSA. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ServiceDesk Plus MSP is available exclusively in English, providing a streamlined experience for English-speaking users.

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