Seamless Customer Service

Seamless Customer Service

Sold by : Aspect Software Inc.

What is Seamless Customer Service?

Seamless Customer Service streamlines your business operations by centralizing your rules, best practices, and administration. With its integrated platform, you can efficiently manage self-service and assisted service to resolve customer inquiries on the first call. This results in a superior customer experience across various communication channels.

Seamless Customer Service Resources

Seamless Customer Service Pricing

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Company Details

Company Name : Aspect Software Inc.
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Key Features of Seamless Customer Service

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Customer Relationship Management (crm) Integration
  • Omnichannel Support
  • Workforce Management
  • Call Monitoring
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Call Queuing
  • Voice Recognition
  • Callback Scheduling
  • Agent Performance Reporting
  • Customizable Dashboards
  • Multi Language Support
  • Call Whispering
  • Call Barging
  • Quality Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Seamless Customer Service FAQ's

The top 5 features of Seamless Customer Service include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Customer Relationship Management (crm) Integration

Seamless Customer Service supports a variety of platforms including: Email.

The top three competitors of Seamless Customer Service are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Seamless Customer Service is available exclusively in English, providing a streamlined experience for English-speaking users.

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