SankeyJourney

SankeyJourney - a robust and user-friendly online tool specifically designed for customer journey analysis. With its powerful features, generating Sankey diagrams or flowcharts to illustrate the steps taken by website and app users becomes effortless. Using SankeyJourney, businesses can simply upload a CSV file containing event data, map the columns to user_id, event_name, and event_timestamp, and generate a visually appealing Sankey diagram within seconds. The platform offers an interactive data visualization dashboard with a plethora of customization options, including adjusting the number of steps displayed, filtering events, grouping them, and focusing on session levels. Users can also customize colors and label sizes and highlight specific paths by clicking on nodes and segments. The user-friendly interface and intuitive features make SankeyJourney an ideal tool for businesses of all sizes to gain a better understanding of their customer journeys. By analyzing user behavior and identifying common patterns, businesses can improve engagement and retention rates, leading to increased customer satisfaction and revenue. Furthermore, SankeyJourney's ability to group and loop events provides deeper insights and helps identify new patterns in user journeys. Businesses also benefit from SankeyJourney's ability to analyze website and app design effectiveness, allowing for improvements to enhance the user experience. By quickly gaining insights into user behavior, businesses can optimize their marketing strategies and boost conversions. In summary, SankeyJourney is aplatform for customer journey analysis, offering powerful data visualization and customization tools. It empowers businesses to gain valuable insights, improve user engagement and retention, and optimize their marketing strategies for increased revenue.