Salesforce Service Cloud

Salesforce Service Cloud

Sold by : SalesForce Inc.

What is Salesforce Service Cloud?

Salesforce Service Cloud is a leading customer support solution that streamlines case resolution, enhances customer engagement through customizable portals, and enables efficient support on digital channels. With its advanced features, businesses can provide faster and more satisfactory customer service. Elevate your support game and improve customer satisfaction with Salesforce Service Cloud.

Salesforce Service Cloud Resources

Salesforce Service Cloud Pricing

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Company Details

Company Name : SalesForce Inc.
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Key Features of Salesforce Service Cloud

  • Case Management
  • Service Console
  • Knowledge Base
  • Omni Channel Routing
  • Service Analytics
  • Telephony Integration
  • Live Agent Chat
  • Field Service
  • Self Service Communities
  • Social Customer Service
  • Macros
  • Email To Case
  • Web To Case
  • Mobile App
  • Einstein Bots
  • Service Contracts
  • Entitlements
  • Asset Management
  • Cti Integration
  • Workflow And Approvals

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : Chinese,Dutch,English,French,German,Italian,Japanese,Korean,Portuguese,Spanish,Swedish,Thai
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Salesforce Service Cloud FAQ's

The top 5 features of Salesforce Service Cloud include:

  • Case Management
  • Service Console
  • Knowledge Base
  • Omni Channel Routing
  • Service Analytics

Salesforce Service Cloud supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Salesforce Service Cloud serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Salesforce Service Cloud are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Salesforce Service Cloud is available in multiple languages, including Chinese, Dutch, English, French, German and more.

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