What is RichCall?
RichCall - the ultimate live video chat solution for businesses! Elevate your customer support and contact teams with seamless video communication. With RichCall, customers can easily connect with your agents through remote video support or a video kiosk service. Ideal for companies in retail, insurance, telecom, real estate, and more, RichCall allows for direct interaction with customers, enhancing their overall experience.
Run On Mobile Browser :
Yes
Available Support :
Email,Tickets
Languages Available :
English,German,Russian
RichCall- a comprehensive customer engagement software that takes your website interactions to the next level. With its unique blend of video chat, text chat, co-browsing, file sharing, app sharing, and smartphone video capabilities, RichCall elevates the customer experience like never before.
Unlike other live video chat solutions, RichCall seamlessly integrates with popular contact center systems like Cisco and Genesys, making it the perfect addition to your existing customer service infrastructure. Built on user-friendly WebRTC technology, RichCall works smoothly on a variety of browsers and platforms, including mobile devices.
With RichCall, your customers have the power to initiate a call directly through your website, bypassing lengthy IVR processes and enhancing the overall efficiency of your customer service. And the best part? RichCall is not just limited to website interactions- it can also be used in-store or at self-service kiosks, ensuring a seamless customer experience across all touchpoints.
Upgrade your customer engagement game with RichCall. Try it out now!
