Respond.io

Sold by : Rocketbots

What is Respond.io?

Respond.io is a conversational management tool that utilizes artificial intelligence. With a shared inbox for popular messaging platforms such as WhatsApp, Facebook Messenger, and Instagram, it streamlines communication and improves workflow. Our advanced workflow automations, broadcast capabilities, and supervisor dashboard analytics make it easy to stay organized and track your success.

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Company Details

Company Name : Rocketbots
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Key Features of Respond.io

  • Unified Inbox
  • Automated Workflows
  • Multi Channel Support
  • Customer Segmentation
  • Customizable Templates
  • Real Time Analytics
  • Team Collaboration
  • CRM Integration
  • Chatbot Integration
  • Omnichannel Messaging
  • Customer Satisfaction Surveys
  • Ticket Management
  • Priority Support
  • Knowledge Base
  • Mobile App
  • Custom Reports
  • User Permissions
  • Api Access
  • Third Party Integrations
  • Multilingual Support
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Live Support,Tickets
Desktop Platforms : Android,iOS,Respond.io App
Languages Available : Arabic,Burmese,Chinese,English,French,German,Indonesian,Japanese,Portuguese,Russian,Spanish,Thai,Turkish,Vietnamese
Software Integrations : Dialogflow,Zapier

Description

Respond.io is aAI-powered software that focuses on elevating the customer conversation management processes for B2C companies and ultimately increasing their revenue. Our platform brings together all major instant messaging channels such as WhatsApp, Instagram DM, and Facebook Messenger, along with traditional channels like email, SMS, and webchat, into one user-friendly workspace. With a convenient omni-channel inbox, a customizable workflow builder, and robust reporting features, we provide a holistic solution for businesses. Our marketing capabilities include Click-to-Chat advertising, lead generation, instant message broadcasting, and promotional messaging. Respond.io also harnesses the power of AI to optimize customer interactions and experiences. Our software allows for efficient handling of inbound conversations from various departments, including sales and support. Moreover, our transactional notifications feature interactive elements that enable users to confirm, provide feedback, and perform other actions seamlessly.
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Respond.io FAQ's

The top 5 features of Respond.io include:

  • Unified Inbox
  • Automated Workflows
  • Multi Channel Support
  • Customer Segmentation
  • Customizable Templates

Yes, Respond.io integrates seamlessly with:

  • Dialogflow
  • Zapier

Respond.io is compatible with multiple platforms, Android,iOS,Respond.io App

Respond.io supports a variety of platforms including: Email, Live Support, Tickets.

Respond.io serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Respond.io are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Respond.io is available in multiple languages, including Arabic, Burmese, Chinese, English, French and more.

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