Redpen

Redpen

Sold by : Ajmera Infotech Inc.

What is Redpen?

Redpen makes giving feedback and reporting bugs effortless. With just a few clicks, you can capture a screenshot or record your screen of any website or application. Use the built-in annotation tools to highlight any issues and send them directly to your preferred issue-tracking system. Say goodbye to complicated processes – Redpen streamlines the feedback process for you.

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Company Details

Company Name : Ajmera Infotech Inc.
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Key Features of Redpen

  • Real Time Feedback
  • Customizable Surveys
  • Multi Channel Feedback Collection
  • Sentiment Analysis
  • Automated Reports
  • Dashboard Analytics
  • Customer Segmentation
  • Feedback Tagging
  • Response Management
  • Integration With CRM
  • Mobile App
  • Email Notifications
  • Nps (net Promoter Score)
  • Csat (customer Satisfaction Score)
  • Text Analytics
  • Multi Language Support
  • Role Based Access Control
  • Data Export
  • Api Access
  • Custom Branding
  • Customer Support
  • Collaboration Tools
  • Workflow Management
  • 360 Degree Feedback
  • Feedback Management
  • Ticket Management
  • Issue Tracking
  • Customizable Reporting
  • Feedback Collection
  • Bug Reporting
  • Customizable Issue Fields

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,iOS
Languages Available : English
Software Integrations : GitHub,HubSpot Service Hub

Description

Redpen, the ultimate tool for product and service teams to create exceptional products by utilizing valuable customer insights. With seamless integration into your issue tracking and service desk systems, Redpen streamlines the collection and resolution of feedback, reducing development costs and speeding up feature deployment. Capture visual issues with screenshots and recordings, annotate with highlighting tools, and automatically gather advanced diagnostics for quicker bug resolution. Use Redpen to effortlessly gather customer feedback, improve agile product development, streamline user acceptance testing, and enhance quality assurance efforts. With Redpen, elevate your products and services to new levels of success.
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Alternatives of Redpen

WINHMS Feedback
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Zoho Desk
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Freshdesk
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Olark
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Intercom
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Kapture CX
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Zendesk
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Zonka Feedback
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Redpen FAQ's

The top 5 features of Redpen include:

  • Real Time Feedback
  • Customizable Surveys
  • Multi Channel Feedback Collection
  • Sentiment Analysis
  • Automated Reports

Yes, Redpen integrates seamlessly with:

  • GitHub
  • HubSpot Service Hub

Redpen is compatible with multiple platforms, Android,iOS

Redpen supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Redpen serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Redpen are WINHMS Feedback, Zoho Desk and Freshdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Redpen is available exclusively in English, providing a streamlined experience for English-speaking users.

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