Pointel Survey360

Pointel Survey360 - the ultimate customer feedback solution for your business. With Survey360, you can easily create and conduct surveys to gather valuable feedback and analyze customer experience data. It works seamlessly across various interactions, including calls, emails, chats, and more. Designed for contact center managers and personnel, Survey360 requires no special training and offers a interface. Empower your business with real-time insights and actionable intelligence through our robust reporting capabilities. Easily design, modify, and test surveys with just a few clicks on our browser-based application. Capture essential customer data along with feedback and identify issues before they become significant problems. You can also integrate Survey360 with Salesforce, ServiceNow, or your existing CRM/data warehouse solution for a comprehensive view of customer feedback. With local presence for maintenance, support, and product enhancements, Survey360 ensures a smooth and efficient experience. Our application is suitable for both large and small contact centers, with a proven track record of reliable performance. Improve customer satisfaction and retention with Pointel Survey360.