Pointel ID and Access Manager

Pointel ID and Access Manager

Sold by : Pointel

What is Pointel ID and Access Manager?

Pointel ID and Access Manager - an innovative, web-based tool that streamlines the provisioning process for contact center solutions. This automated solution simplifies moves, adds, changes, and deletes (MACDs) for easy management of user access and permissions. Say goodbye to manual processes and hello to a more efficient and secure way of managing your system.

Pointel ID and Access Manager Resources

Pointel ID and Access Manager Pricing

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Company Details

Company Name : Pointel
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Key Features of Pointel ID and Access Manager

  • User Provisioning
  • Access Control
  • Single Sign On (sso)
  • Multi Factor Authentication (mfa)
  • Password Management
  • Role Based Access Control (rbac)
  • Audit And Compliance Reporting
  • Self Service Portal
  • Directory Integration
  • Workflow Automation
  • Delegated Administration
  • Identity Federation
  • Access Certification
  • Policy Management
  • Risk Based Authentication
  • Api Security
  • User Activity Monitoring
  • Entitlement Management
  • Adaptive Authentication
  • Privileged Access Management
  • Audit Trail
  • Application Security
  • License Management
  • Access Request Management
  • Application Access Control

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
Software Integrations : CDR Call Reporting for Cisco,CXone,Oracle Container Cloud Service,Power BI Connector for ServiceNow,Workday Adaptive Planning

Description

Pointel ID and Access Manager, the solution for managing agent profiles across multiple communication platforms. Say goodbye to time-consuming and error-prone manual processes - our web-based tool automates agent provisioning, updates, and reporting for increased efficiency and cost savings. With seamless integration with popular platforms and ticketing systems, our tool simplifies complex tasks and reduces provisioning SLAs from days to minutes. Get detailed audit trails, real-time updates, and configurable alerts through a interface, making it easy to manage agent accounts, licenses, and skills for uninterrupted customer service. Enhance business agility and improve customer experience with Pointel ID and Access Manager.
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Alternatives of Pointel ID and Access Manager

LoginRadius
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Pointel ID and Access Manager FAQ's

The top 5 features of Pointel ID and Access Manager include:

  • User Provisioning
  • Access Control
  • Single Sign On (sso)
  • Multi Factor Authentication (mfa)
  • Password Management

Yes, Pointel ID and Access Manager integrates seamlessly with:

  • CDR Call Reporting for Cisco
  • CXone
  • Oracle Container Cloud Service
  • Power BI Connector for ServiceNow
  • Workday Adaptive Planning

Pointel ID and Access Manager supports a variety of platforms including: Email, Phone.

Pointel ID and Access Manager serves a wide range of businesses including Mid-Market, Enterprises.

The top three competitors of Pointel ID and Access Manager are LoginRadius, Visitor Queue and NetIQ. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pointel ID and Access Manager is available exclusively in English, providing a streamlined experience for English-speaking users.

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