Pega Customer Engagement

Sold by : Pegasystems Inc

What is Pega Customer Engagement?

Pega Customer Engagement is an advanced customer engagement software that utilizes analytics of customer feedback to guide businesses in meeting their customer's expectations. With Pega, engaging with customers becomes effortless and can be done in real-time, across any channel. This powerful solution helps businesses execute effective customer engagement strategies to drive better relationships and results.

Pega Customer Engagement Resources

Pega Customer Engagement Pricing

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Company Details

Company Name : Pegasystems Inc
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Key Features of Pega Customer Engagement

  • Ai Powered Decisioning
  • Real Time Interaction Management
  • Omnichannel Engagement
  • Customer Journey Orchestration
  • Personalized Customer Experiences
  • Next Best Action Recommendations
  • Case Management
  • Robotic Process Automation (rpa)
  • Dynamic Case Management
  • Predictive Analytics
  • Customer Data Platform
  • 360 Degree Customer View
  • Chatbots And Virtual Assistants
  • Campaign Management
  • Customer Service Automation
  • Workflow Automation
  • Mobile Engagement
  • Social Media Integration
  • Email Marketing
  • Performance Analytics
  • Performance Management
  • Customer Feedback
  • Feedback Management
  • Analytics
  • Gamification
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Architecture
  • Workforce Intelligence

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English,French,German,Italian,Japanese,Portuguese,Russian,Turkish

Description

Pega Customer Engagement - a powerful software with numerous benefits. Enhance customer engagement with personalized offers, discounts, and messages tailored to their needs and context. Utilize any channel to connect with customers. Pega's advanced analysis of inbound and outbound campaigns ensures accurate responses in real-time, utilizing effective one-to-one communication strategies. Simplify your feedback system by minimizing complexity and conserving power with streamlined yes or no responses.
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Alternatives of Pega Customer Engagement

Pega Customer Engagement FAQ's

The top 5 features of Pega Customer Engagement include:

  • Ai Powered Decisioning
  • Real Time Interaction Management
  • Omnichannel Engagement
  • Customer Journey Orchestration
  • Personalized Customer Experiences

Pega Customer Engagement supports a variety of platforms including: Email.

Pega Customer Engagement serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of Pega Customer Engagement are Freshdesk, Ozonetel CloudAgent and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Pega Customer Engagement is available in multiple languages, including English, French, German, Italian, Japanese and more.

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