Paldesk Pricing, Features & More 2024

What is Paldesk?

Paldesk keeps you in constant communication with your customers through various channels. This versatile help desk solution automatically captures leads, responds promptly, and efficiently organizes tickets based on categories. With Paldesk, you can effortlessly manage customer interactions and provide exceptional support. Streamline your customer service process and enhance satisfaction with Paldesk.

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Company Details

Company Name : Paldesk

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Key Features of Paldesk

Live Chat
Ticketing System
Email Integration
Social Media Integration
Knowledge Base
Chatbot
Mobile App
Customizable Widgets
Canned Responses
Visitor Tracking
Real Time Notifications
Reporting And Analytics
Multi Language Support
Team Collaboration
Customer Feedback
CRM Integration
Automated Workflows
File Sharing
Custom Fields
Role Based Access Control
Document Management
Inventory Management
Knowledge Management
Survey Management
Customer Database
Self Service Portal
Customizable Branding
Billing & Invoicing
Automated Routing
Incident Management
Service Desk (itil Itsm)
Ticket Management
Service Catalog Management
Multi Channel Collection
Proactive Chat
Multi Language
Ticket/issue Tracking

Specifications

Run On Mobile Browser : Yes

Available Support : Email,Phone,Live Support,Tickets

Languages Available : English

Software Integrations : Conquer HRMS,Touche Lite

Description

Paldesk is a omnichannel platform designed to fulfill all of your customer support needs. It is the solution for marketing, sales, and customer service teams, seamlessly bringing together multiple channels into one convenient dashboard. Packed with a interface, Paldesk enables you to effortlessly track real-time conversations and easily follow up via email. Its dynamic and customizable setup sets it apart as a customer-focused platform that elevates your customer service to the next level.

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Paldesk FAQ's

What are the top 5 features of Paldesk?

The top 5 features of Paldesk include:

Live Chat
Ticketing System
Email Integration
Social Media Integration
Knowledge Base

Does Paldesk integrate with other business software?

Yes, Paldesk integrates seamlessly with:

Conquer HRMS
Touche Lite

What type of customer support does Paldesk offer?

Paldesk supports a variety of platforms including: Email, Phone, Live Support, Tickets.

What types of businesses does Paldesk serve?

Paldesk serves a wide range of businesses including Freelancers, StartUps, SMBs.

Who are the primary competitors of Paldesk?

The top three competitors of Paldesk are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

What languages does the Paldesk support?

Paldesk is available exclusively in English, providing a streamlined experience for English-speaking users.

Paldesk

What is Paldesk?

Paldesk Resources

Paldesk Pricing

Company Details

Key Features of Paldesk

Specifications

Description

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