Optimized Collections

Optimized Collections

Sold by : Aspect Software Inc.

What is Optimized Collections?

Optimized Collections - the comprehensive solution for boosting efficiency and success in your contact center. Empower your team with advanced tools for effective management and continuous process improvement. This centralized platform seamlessly integrates business rules, best practices, and administration, elevating performance at all levels - from agents to managers and analysts. Say goodbye to scattered processes and hello to streamlined success with Optimized Collections.

Optimized Collections Resources

Optimized Collections Pricing

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Company Details

Company Name : Aspect Software Inc.
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Key Features of Optimized Collections

  • Automated Dialing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Customizable Scripts
  • Predictive Dialer
  • Interactive Voice Response (ivr)
  • Call Routing
  • Agent Performance Tracking
  • Payment Processing
  • Compliance Management
  • Multi Channel Communication
  • Debt Management Tools
  • Customer Segmentation
  • Call Monitoring
  • Voice Recognition
  • Data Encryption
  • Reporting And Dashboards
  • Workflow Automation
  • Call Disposition Codes
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email
Languages Available : English
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Optimized Collections FAQ's

The top 5 features of Optimized Collections include:

  • Automated Dialing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Customizable Scripts

Optimized Collections supports a variety of platforms including: Email.

The top three competitors of Optimized Collections are Arcane Lite, Aspect Unified IP and Aspect Productive Workforce. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Optimized Collections is available exclusively in English, providing a streamlined experience for English-speaking users.

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