ngDesk

ngDesk

Sold by : ngDesk

What is ngDesk?

ngDesk - a comprehensive and completely free help desk software that goes beyond the features of most paid options. From incident alerts to customizable ticket resolutions, ngDesk manages the entire customer support process seamlessly. Say goodbye to usage limits and hello to efficient and effective customer service with ngDesk.

ngDesk Resources

ngDesk Pricing

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Company Details

Company Name : ngDesk
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Key Features of ngDesk

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Live Chat
  • Email Integration
  • Sla Management
  • Reporting And Analytics
  • Customer Portal
  • Mobile App
  • Multi Channel Support
  • Canned Responses
  • Collaboration Tools
  • Role Based Access Control
  • Custom Fields
  • Third Party Integrations
  • Survey And Feedback
  • Escalation Management
  • Time Tracking
  • Asset Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : Chinese,English,French,Hindi,Spanish

Description

ngDesk is a customer support software that promotes teamwork and analyzes current data to provide reports on customer satisfaction and agent productivity. With customizable and agile features, ngDesk streamlines the customer support procedure, allowing you to concentrate on optimizing your business operations for increased efficiency and effectiveness.
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ngDesk FAQ's

The top 5 features of ngDesk include:

  • Ticket Management
  • Automated Workflows
  • Customizable Dashboards
  • Knowledge Base
  • Live Chat

ngDesk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

ngDesk serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of ngDesk are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ngDesk is available in multiple languages, including Chinese, English, French, Hindi, Spanish and more.

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