Newbridge

Newbridge

Sold by : Newbridge Business Solutions LLC

What is Newbridge?

Newbridge - the game-changing contact center software that is transforming customer experience. Our advanced technology, powered by AI, offers an unmatched IVR system and omnichannel support, enabling effortless interactions and top-notch service. Designed for businesses of all sizes, from SMBs to large enterprises, Newbridge delivers a personalized and seamless customer journey.

Newbridge Pricing

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Company Details

Company Name : Newbridge Business Solutions LLC
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Key Features of Newbridge

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • Customizable Reporting
  • Call Scripting
  • Voicemail Management
  • Call Queuing
  • Agent Performance Tracking
  • Call Transfer
  • Call Conferencing
  • Speech Analytics
  • Outbound Campaign Management
  • Quality Management
  • Contact Management
  • Dashboard
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Communication Management
  • Alerts / Escalation

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Newbridge FAQ's

The top 5 features of Newbridge include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration

Newbridge supports a variety of platforms including: Email, Phone, Live Support, Tickets.

The top three competitors of Newbridge are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Newbridge is available exclusively in English, providing a streamlined experience for English-speaking users.

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