Mitel

Mitel

Sold by : LANtelligence

What is Mitel?

Mitel is acommunication solution that seamlessly integrates with your business, providing advanced call management and powerful collaboration tools. Its intuitive interfaces and real-time analytics boost productivity, while scalable options make it suitable for businesses of all sizes. With Mitel, managing your communication needs is efficient and hassle-free.

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Company Details

Company Name : LANtelligence
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Key Features of Mitel

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Historical Reporting
  • Workforce Management
  • Omni Channel Support
  • CRM Integration
  • Call Scripting
  • Quality Management
  • Agent Performance Metrics
  • Call Monitoring
  • Voicemail
  • Call Queuing
  • Skill Based Routing
  • Outbound Dialing
  • Call Back
  • Speech Analytics
  • Customizable Dashboards
  • Remote Agent Support
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Tickets
Languages Available : English
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Mitel FAQ's

The top 5 features of Mitel include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Historical Reporting

Mitel supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Mitel serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Mitel are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Mitel is available exclusively in English, providing a streamlined experience for English-speaking users.

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