Mind QA

Mind QA

Sold by : Omind Technologies

What is Mind QA?

Mind QA, developed by Omind Technologies, is a top-notch quality assurance software for contact centers. Our advanced solutions cater to the customer support needs of businesses, ensuring optimal satisfaction. As your technology partner, we strive to exceed customer expectations and address their priorities with utmost dedication. Trust Mind QA to elevate your customer experience.

Mind QA Pricing

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Company Details

Company Name : Omind Technologies
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Key Features of Mind QA

  • Real Time Analytics
  • Customizable Dashboards
  • Automated Workflows
  • Document Management
  • Compliance Tracking
  • Risk Management
  • Audit Management
  • Corrective And Preventive Actions (capa)
  • Training Management
  • Supplier Quality Management
  • Customer Feedback Management
  • Non Conformance Management
  • Performance Metrics
  • Incident Reporting
  • Root Cause Analysis
  • Change Management
  • Task Management
  • Mobile Access
  • User Access Controls
  • Integration Capabilities
  • Knowledge Management
  • Quality Management
  • Quality Control
  • Quality Control Checklist
  • Administrator Level Control
  • Quality Assurance Management

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
Software Integrations : eresource ERP for Pharmaceutical,Patsanstha Software,UniVersus

Description

Mind QA is a contact center quality assurance software from Omind Technologies. As a trusted technology partner, we go above and beyond to meet the needs and priorities of our clients. Our state-of-the-art Mind QA software leverages AI technology to enhance customer service operations and achieve high levels of customer satisfaction. With a range of top-notch features, our software delivers benefits such as improving agent performance, monitoring end-to-end communications, providing real-time feedback, and offering comprehensive reporting and analytics. Our cloud-based solutions empower businesses to deliver exceptional customer experiences and elevate their operations to the next level. Partner with our globally recognized brand and revolutionize your customer support process.
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Mind QA FAQ's

The top 5 features of Mind QA include:

  • Real Time Analytics
  • Customizable Dashboards
  • Automated Workflows
  • Document Management
  • Compliance Tracking

Yes, Mind QA integrates seamlessly with:

  • eresource ERP for Pharmaceutical
  • Patsanstha Software
  • UniVersus

Mind QA supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Mind QA serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Mind QA are Zoho Desk, Asana and Freshdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Mind QA is available exclusively in English, providing a streamlined experience for English-speaking users.

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