What is MightyCall?
MightyCall - a powerful cloud-based Call Center management platform that streamlines incoming calls, manages toll-free, local and vanity numbers, and organizes voicemails. With the convenience of web browser and mobile app capabilities, users can easily receive and make calls. Say goodbye to complicated call management and hello to MightyCall.
Run On Mobile Browser :
Yes
Available Support :
Email,Phone,Live Support,Training,Tickets
Desktop Platforms :
Android,iOS,MightyCall App
Languages Available :
English
Software Integrations :
Advik Zoho Mail Backup Tool,Pipedrive,Zapier
MightyCall's Call Center solution offers a personalized approach to business communication. With a interface and customizable features, it seamlessly integrates into your workflow. Developed by a seasoned team with extensive experience in virtual telephony, this product guarantees industry knowledge and expertise. Take advantage of real-time feedback tools, like Call Whisper, Listen, and Intercept, for coaching and performance improvement. Supervisors can efficiently manage call center operations through the dedicated Supervisor Workspace. Agent Reports provide in-depth performance analysis for continual enhancement. Manage calls effectively with features like Call Transfers, Tracking, and Notes, while reducing wait time with Queue Callback and Automatic Call Distribution (ACD). Set up an efficient system for call routing and operation management during business hours with Multi-level IVR and Business Hours settings. Voicemail Transcripts offer written transcripts for easy reference and record-keeping. Count on our reliable customer support team to assist you with any questions or issues. Trust MightyCall for optimized business communication.
