MiaRec

Sold by : MiaRec, Inc

What is MiaRec?

MiaRec - an advanced Conversation Intelligence platform utilizing AI technology to boost productivity in contact centers. Our solution automates quality management, offers valuable analytics, and supports over 98 languages to enhance customer experience and simplify compliance procedures. Improve your contact center's efficiency effortlessly with MiaRec.

MiaRec Pricing

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Company Details

Company Name : MiaRec, Inc
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Key Features of MiaRec

  • Call Recording
  • Live Monitoring
  • Screen Recording
  • Quality Management
  • Speech Analytics
  • Pci Dss Compliance
  • Multi Tenant Architecture
  • Role Based Access Control
  • Automated Call Tagging
  • Customizable Retention Policies
  • Api Integration
  • Encrypted Storage
  • On Demand Recording
  • Call Export
  • Audit Logs
  • User Activity Reports
  • Real Time Alerts
  • Transcription
  • Redaction
  • Multi Language Support
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • Recording Bookmarking
  • Archiving

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English
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MiaRec FAQ's

The top 5 features of MiaRec include:

  • Call Recording
  • Live Monitoring
  • Screen Recording
  • Quality Management
  • Speech Analytics

MiaRec supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

MiaRec serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of MiaRec are Arcane Lite, Boundz and Ozonetel CloudAgent. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

MiaRec is available exclusively in English, providing a streamlined experience for English-speaking users.

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