Masergy

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What is Masergy?

Masergy is a supplier of solutions for software-defined networking and security. They specialize in top-of-the-line SD-WAN, SASE, and unified communications services. With a global presence, Masergy offers customized, secure, and automated network solutions to optimize business operations. Their proven track record makes them a trusted partner for diverse business needs. Choose Masergy for reliable and advanced network solutions.

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Company Details

Company Name : Masergy
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Key Features of Masergy

  • Call Recording
  • Real Time Analytics
  • Customizable Dashboards
  • Call Routing
  • Ivr (interactive Voice Response)
  • Call Queuing
  • Call Whispering
  • Call Barging
  • Call Monitoring
  • Call Reporting
  • CRM Integration
  • Voicemail Transcription
  • Call Tagging
  • Call Scoring
  • Automated Call Distribution
  • Call Scripting
  • Call Transfer
  • Call Forwarding
  • Multi Channel Support
  • Api Access
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training
Languages Available : English
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Masergy FAQ's

The top 5 features of Masergy include:

  • Call Recording
  • Real Time Analytics
  • Customizable Dashboards
  • Call Routing
  • Ivr (interactive Voice Response)

Masergy supports a variety of platforms including: Email, Phone, Live Support, Training.

Masergy serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Masergy are Ozonetel CloudAgent, Ameyo Contact Center and KAEM Customer Relationship Management. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Masergy is available exclusively in English, providing a streamlined experience for English-speaking users.

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