What is LiveVox?
LiveVox is a, cloud-based contact center solution that employs AI technology to optimize the quality of customer interactions across all communication channels. With LiveVox, businesses can seamlessly integrate voice, email, chat, and messaging, providing a truly omnichannel experience for their customers. Our platform utilizes the latest public cloud technology, ensuring top performance and reliability.
Run On Mobile Browser :
Yes
Available Support :
Email,Phone,Live Support,Training,Tickets
Languages Available :
English
LiveVox is a unified communication platform that stands out for its user-friendly interface, designed to streamline agent onboarding and enhance team collaboration. With its consolidated dashboard, agents can easily connect with customers through their preferred channels while accessing crucial customer information from the contact center CRM. The management dashboard offers real-time analytics and insights into agent performance and customer satisfaction. LiveVox takes security seriously and adheres to the highest industry standards, utilizing encryption, security controls, and regular audits to protect sensitive data. Along with the software, LiveVox also provides professional services such as implementation support, training, and ongoing customer support to ensure businesses have the resources they need to succeed. With LiveVox, businesses can elevate their customer experience and take their customer interactions to the next level.
