LitmusWorld for CX

LitmusWorld for CX

Sold by : LitmusWorld

What is LitmusWorld for CX?

LitmusWorld for CX allows you to gather feedback and conduct surveys across all channels and languages, immediately after customers engage with your brand's touchpoints online or offline. With real-time data visibility on role-based dashboards, you can track and resolve customer interactions efficiently. Take necessary actions to improve the customer experience and enhance your brand's reputation.

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Company Details

Company Name : LitmusWorld
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Key Features of LitmusWorld for CX

  • Real Time Feedback
  • Survey Management
  • Sentiment Analysis
  • Nps Tracking
  • Customer Journey Mapping
  • Text Analytics
  • Multi Channel Feedback
  • Customizable Surveys
  • Dashboard And Reporting
  • Actionable Insights
  • Closed Loop Feedback
  • Integration Capabilities
  • Mobile Accessibility
  • Role Based Access Control
  • Automated Alerts
  • Benchmarking
  • Data Security
  • Api Access
  • User Management
  • Customer Segmentation
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Languages Available : English

Description

LitmusWorld, the leading NPS management platform in India that drives business transformation. Our platform empowers CEOs and key stakeholders to make data-driven decisions by facilitating real-time, structured contextual conversations with customers, employees, and other stakeholders. With a focus on quantifying intangible aspects of business such as Customer Emotions, Loyalty, and Advocacy, LitmusWorld utilizes the Net Promoter Score as a singular metric. Our omnichannel approach enables these conversations to take place seamlessly via SMS, emails, in-app notifications, website widgets, and screens at the point of experience. Within just one week, LitmusWorld can be implemented and deliver measurable business results within a fortnight, with transformation occurring within a couple of months. Trusted by industry leaders in banking, retail, hospitality, airlines, and more, LitmusWorld is the preferred conversations platform for organizations looking to elevate customer experience.
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Alternatives of LitmusWorld for CX

Kapture CX
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LitmusWorld for CX FAQ's

The top 5 features of LitmusWorld for CX include:

  • Real Time Feedback
  • Survey Management
  • Sentiment Analysis
  • Nps Tracking
  • Customer Journey Mapping

LitmusWorld for CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

LitmusWorld for CX serves a wide range of businesses including SMBs, Enterprises.

The top three competitors of LitmusWorld for CX are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

LitmusWorld for CX is available exclusively in English, providing a streamlined experience for English-speaking users.

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