Kova

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What is Kova?

Kova is an innovative software platform specifically created for public safety and contact centers. It boasts exceptional security measures and dynamic adaptability, simplifying processes through monitoring, training, and optimization to enhance team performance and productivity. With Kova, your team can always operate at its highest potential, ensuring success in all areas.

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Company Details

Company Name : Kova
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Key Features of Kova

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Performance Management
  • Quality Management
  • Speech Analytics
  • Text Analytics
  • Interaction Recording
  • Screen Recording
  • Workforce Management
  • Employee Engagement
  • Gamification
  • Survey Management
  • Coaching And Training
  • Reporting And Analytics
  • Mobile Access
  • Multi Channel Support
  • Automated Alerts
  • Compliance Management
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone
Languages Available : English
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Kova FAQ's

The top 5 features of Kova include:

  • Real Time Adherence
  • Forecasting
  • Scheduling
  • Intraday Management
  • Performance Management

Kova supports a variety of platforms including: Email, Phone.

Kova serves a wide range of businesses including StartUps.

The top three competitors of Kova are Alvaria Workforce, Eleveo and OpsTel Speed. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Kova is available exclusively in English, providing a streamlined experience for English-speaking users.

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