Knowmax

Knowmax

Sold by : Knowmax

What is Knowmax?

Knowmax is a knowledge management tool designed to improve customer interactions and support agents' productivity. Through its advanced features, such as self-service solutions like FAQs, Articles, and QnA, Knowmax enhances the overall customer experience. It empowers agents to quickly access and share accurate information, leading to improved customer satisfaction and loyalty. Upgrade your customer support with Knowmax.

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Company Details

Company Name : Knowmax
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Key Features of Knowmax

  • Interactive Decision Trees
  • Visual Guides
  • Knowledge Base
  • Content Management
  • Ai Powered Search
  • Multi Channel Support
  • Analytics And Reporting
  • Integration Capabilities
  • User Management
  • Role Based Access Control
  • Version Control
  • Feedback Mechanism
  • Mobile Accessibility
  • Customizable Templates
  • Multilingual Support
  • Content Tagging
  • Workflow Automation
  • Collaboration Tools
  • Self Service Portal
  • Security And Compliance
  • Case Management
  • Knowledge Management
  • Contact Management
  • Collaboration
  • Dashboard
  • Community Management
  • CRM Integration
  • Drag & Drop
  • Faq
  • Chatbot
  • Knowledge Base Management
  • For Mobile
  • Multi Language
  • Knowledge Capture
  • Decision Tree
  • Decision Tree Analysis
  • Language Detection

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Training,Tickets
Languages Available : Arabic,English,French,Spanish
Software Integrations : CRMS,Freshchat,Freshdesk

Description

Knowmax is the leading knowledge management software that equips support teams with the tools to enhance the customer experience. With self-service features such as FAQs and articles, Knowmax reduces the number of support tickets and decreases operational costs. The platform offers valuable functionalities such as decision trees, a comprehensive knowledge base, visual solutions, a learning management system, and chatbots, enabling businesses of all sizes to achieve their customer experience objectives.
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Alternatives of Knowmax

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Knowmax FAQ's

The top 5 features of Knowmax include:

  • Interactive Decision Trees
  • Visual Guides
  • Knowledge Base
  • Content Management
  • Ai Powered Search

Yes, Knowmax integrates seamlessly with:

  • CRMS
  • Freshchat
  • Freshdesk

Knowmax supports a variety of platforms including: Email, Phone, Training, Tickets.

Knowmax serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Knowmax are Lansweeper, Help Scout and ProProfs Knowledge Base. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Knowmax is available in multiple languages, including Arabic, English, French, Spanish and more.

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