Kapture CX

Kapture CX

Sold by : Adjetter Media Network Pvt. Ltd.

What is Kapture CX?

Kapture CX - an advanced Gen AI enabled omnichannel platform for managing customer experiences. With a focus on hyperpersonalization and verticalization, Kapture CX keeps up with changing customer demands and enhances good experiences into exceptional ones. Elevate your customer experience management with Kapture CX.

Kapture CX Resources

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Company Details

Company Name : Adjetter Media Network Pvt. Ltd.
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Key Features of Kapture CX

  • Ticket Management
  • Omnichannel Support
  • Automated Workflows
  • Knowledge Base
  • Customer Self Service Portal
  • Live Chat
  • Email Integration
  • Social Media Integration
  • Mobile App
  • Analytics And Reporting
  • Sla Management
  • Customizable Dashboards
  • Multi Language Support
  • Role Based Access Control
  • Third Party Integrations
  • Customer Feedback
  • Canned Responses
  • Escalation Management
  • Task Management
  • Collaboration Tools
  • Show More

Specifications

Run On Mobile Browser : Yes
Available Support : Email,Phone,Live Support,Training,Tickets
Desktop Platforms : Android,iOS,Kapture CX App
Languages Available : English,Hindi,Indonesian,Korean,Malay,Portuguese,Spanish,Thai,Vietnamese
Software Integrations : 360dialog,Exotel,Facebook Messenger,Freshdesk,Genesys,Haptik,HubSpot,Jira Software,Knowlarity,Lazada,Magento,Microsoft Dynamics 365 Business Central,Oracle ERP Cloud,Ozonetel CloudAgent,Salesforce,Shopify,Twilio,Unicommerce,WhatsApp Web,Yellow.ai,Zen

Description

Kapture CX is a omnichannel customer support automation solution designed for enterprise-level businesses. With a strong focus on customer satisfaction and continuously evolving customer expectations, Kapture CX elevates good experiences to exceptional ones. Our platform is built with advanced technology and features to provide businesses with deep customer insights and a holistic view of customer interactions. Experience the power of Kapture CX and unlock the potential of your customer relationships.
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Alternatives of Kapture CX

Zonka Feedback
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TeamSupport
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CloudCherry
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EspoCRM
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Kapture CX FAQ's

The top 5 features of Kapture CX include:

  • Ticket Management
  • Omnichannel Support
  • Automated Workflows
  • Knowledge Base
  • Customer Self Service Portal

Yes, Kapture CX integrates seamlessly with:

  • 360dialog
  • Exotel
  • Facebook Messenger
  • Freshdesk
  • Genesys
  • Haptik
  • HubSpot
  • Jira Software
  • Knowlarity
  • Lazada
  • Magento
  • Microsoft Dynamics 365 Business Central
  • Oracle ERP Cloud
  • Ozonetel CloudAgent
  • Salesforce
  • Shopify
  • Twilio
  • Unicommerce
  • WhatsApp Web
  • Yellow.ai
  • Zen

Kapture CX is compatible with multiple platforms, Android,iOS,Kapture CX App

Kapture CX supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Kapture CX serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Kapture CX are Zonka Feedback, TeamSupport and CloudCherry. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Kapture CX is available in multiple languages, including English, Hindi, Indonesian, Korean, Malay and more.

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